The Albany Centre

Computer facilities

Student computer lab

Full IT support is available for all Albany staff and students.

  1. IT support
  2. Unifi (wireless)
  3. Accessing Albany computers

IT support

You can contact Albany IT Support by:

  • Sending an email to ithelp-albany@uwa.edu.au
  • Submitting an incident using the online Service Desk (you will need to have an active Pheme account to use this service)
  • Telephoning your local IT support office on (+61 8) 9842 0805

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Unifi (wireless)

Unifi is the UWA wireless network for all University staff and students.

Where can I use Unifi?

To find out if a particular building or area of campus is wireless-enabled, check the Wireless Coverage Map.

Note: buildings listed here as wireless-enabled may have particular areas where reception is weak or unavailable due to building layout, type of construction, or other factors. This resource is provided as a general guide and does not guarantee that a wireless signal will be available in all areas.

How do I use Unifi?

Staff and students authenticate to the Unifi wireless network using their Pheme credentials.

Staff
have instant access to the wireless network. There is no requirement to apply, register or create an additional account. Access is provided as soon as their Pheme account is registered.
Students
have immediate access to the wireless network once their Pheme account is activated and they have agreed to the terms and conditions of internet access - done by choosing the 'change internet access' link in Pheme.

Most modern laptops, notebooks, PDAs and smartphones are compatible with Unifi.

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Accessing Albany computers

Staff

All permanent and Category 2 staff are entitled to access Albany computers once they have activated Pheme.

Username
Your staff number
Password
Your Pheme password

For help, visit Staff Pheme Activation. If you are having issues logging in to your computer please contact your local IT support office who will be able to assist you.

Students

Students enrolled in any units offered are entitled to an account. New accounts are created on the basis of your enrollment record, two weeks before the start of each semester. Your lab account is setup in the following format:

Username
Your student number
Password
Your Pheme password

For help, visit Student Pheme Activation. If you are having issues logging in to your computer please contact your local IT support office who will be able to assist you.

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